Are you an experienced and passionate Bilingual Sales Support Assistant/Administrator who is seeking the opportunity to use your skills and experience within a market leading, global business? 

Our client is looking for a Sales Support Assistant to join their business and provide a support service to the sales team through direct liaison with the existing customer base and by ensuring potential enquiries are properly managed and followed through.

Key Responsibilities/Objectives:

  • Account management with key accounts worldwide in conjunction with Sales Managers.
  • Close liaison with key accounts – answering enquiries regarding product, price, availability and transport.
  • Deal with customer enquiries by telephone or e-mail relating to product, price and transport in the absence of the appropriate sales staff.
  • Pricing analysis across accounts/markets using pivot tables/spreadsheets.
  • Preparing quotes.
  • Handle web-site enquiries and direct them to the appropriate distributor or Sales Manager.
  • Management of minor accounts. Advise relevant Sales Managers of any key issues.
  • Desk research of potential accounts under the instruction and in conjunction with the relevant Sales Manager.
  • Possibly accompany Sales Managers on visits to key accounts
  • Attending exhibitions
  • Full understanding of the company product range and competition.
  • Liaise with internal departments to ensure customer expectations are met

Key Skills & Experience:

  • Good working knowledge of Microsoft Office products such as Excel, Word, Outlook
  • Working knowledge of Epicor is advantageous
  • Excellent oral and written communication skills, clear, concise and professional
  • Ability to deal with internal and external customers in a confident and competent manner both in person and by telephone
  • Ability to work under pressure and to deadlines
  • Fluency in written and spoken Spanish
  • Customer facing role experience
  • Dealing with a multi-national customer base
  • Linguistic / translation experience
  • Administration experience in a Sales and Marketing environment
  • Minimum 5 GCSEs or equivalent

Benefits:

  • Pension
  • 25 days holiday (includes 4 days Xmas shut down) + bank holidays
  • Company Car & Car parking
  • Tea & Coffee
  • Healthcare scheme

 

Working Hours:

Monday to Friday, 8-5 with 4:30 finish Friday

Core hours as stated but additional to suit business demands are expected

 

Closing date is 24th June 2019

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Thank you for your interest in this role and we look forward to working with you in the future

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